In a world where technology is affecting the ability to hold conversations, we risk losing the heart and soul of our organizations – building relationships.
Creating an excellent customer service experience is as much about empathy and emotional intelligence (EQ) as it is about quality and service. Practicing elements related to EQ in customer service engages people working with passion and accessing the intrinsic drive that makes every encounter a centered one.
In an effort to better assist the community with training opportunities, Caddo Kiowa Technology Center launched a new online short-term course platform. This website allows CKTC’s Adult Career Development department to have a larger online presence to serve the district’s educational and training needs.
The goal of the new platform is to provide those interested in training an easier way to learn about CKTC’s short term classes and the exciting opportunities the ACD department has to offer. The new webpage gives better access to the current class offerings, customized programs, enrollment process and ease of finding more information.
“This launch is an exciting time for CKTC in adult education,” said John Noel, Business and Industry Services Director. “This platform is easy to navigate, explains our classes, and is super convenient for enrollment. It has all of the information in one place, which is very important in serving our patrons.”
CKTC’s Adult Career Development department offers a wide variety of learning opportunities. From career advancement courses, hobbies, certifications, to adult basic education, community members can find a class that fits their desired educational interest.
For more information on CKTC’s short-term classes, please visit the site at http://mycktc.coursestorm.com.
