Tag Archives: bis

Short-Term Class / Effective Communication Skills

Posted on by

“Only one thing stands between you and success. It isn’t experience. It isn’t talent.”

It’s the ability to turn your communication Into connection. If you want to succeed, you must learn how to use communication to build relationships with people.

EFFECTIVE COMMUNICATION SKILLS – February 17, 2022 from 8:00am to 4:00pm. $99.

For more information call 405.643.3222 or visit our short-term courses site at mycktc.coursestorm.com/course/effective-communication-skills

#cktc

Customer Service Excellence Class

Posted on by

In a world where technology is affecting the ability to hold conversations, we risk losing the heart and soul of our organizations – building relationships.

Creating an excellent customer service experience is as much about empathy and emotional intelligence (EQ) as it is about quality and service. Practicing elements related to EQ in customer service engages people working with passion and accessing the intrinsic drive that makes every encounter a centered one.